What we do

Last year, Hestia supported over 2,400 adults in our mental health services. This includes 922 individuals with secondary mental health needs.

Our team provide support in 33 mental health services across 10 London boroughs. To see if Hestia provides support in your borough, click here.

Our services include:

  • Registered care homes
  • Supported accommodation
  • Day centres
  • Befriending projects
  • Community floating support
  • Recovery Cafes
  • Hospital Discharge Service 

Grenfell response

In response to the tragedy, Hestia has expanded its mental health services in the borough to support members of the community who have been affected.


The cafe offers a safe, welcoming space for people who are struggling to cope with their mental well-being and/or trauma during the evening and weekends when other services may be closed. There is no need for an appointment, just turn up and you’ll be met by a listening ear, food, peer activities and therapeutic group and 121 support.

The Oremi Centre, Unit 3 Trellick Tower, Golborne Road, London W10 5PA |  0203 879 3605 or 0208 964 0033

Opening Hours: Monday – Friday 6pm to 11pm, Weekends: 12pm to 11pm

From Monday 1 October 2018:

  • Hestia will run two new community-based support groups at St. Mary Abbot’s Church and the Chelsea Theatre.
  • There will no longer be evening support at the Hilton Kensington and Copthorne Tara Hotels.

If you need help and support: Hestia Counsellors, your key worker, and members of the Council’s Community Contact Team will work closely with the small number of you still accessing the hotel overnight service to develop an individual support plan.

This will include linking you in with alternative services so that you get the flexible, tailored support that you need and might mean receiving a visit in the evening or a referral to a specialist clinical service. If you would like to get in touch with Hestia’s Counsellors to discuss your support needs, they can be contacted on 07788 237089.

The Council’s Community Contact Team can be also contacted via phone, text or WhatsApp on 07834 337499.

If you need urgent help, you can contact the NHS or The Samaritans:

  • NHS mental health services can be contacted at any time of day or night; the 24/7 phone number is: 0800 0234 650.
  • This service provides urgent support over the phone and can help you access mental health services in the borough, and will give priority to anyone affected by Grenfell.
  • The Samaritans can be contracted for free, confidential support, 24 hours a day, 7 days a week.
  • Phone: 116 123 (this is free all the time from any phone – even a mobile or hotel phone)
  • Email: [email protected]

For further information please click here

Recovery Cafe

Our Recovery Café offers a FREE, safe, inclusive and welcoming space for adults (18+) living within the community who are struggling to cope with their mental health, during the evening and weekends when other services maybe closed.

Located a short walk from Tooting Broadway tube station, the Recovery Café supports people to reduce their immediate crisis and anxiety. Our staff and volunteers will support you to create a safety plan, drawing on strengths, resilience and coping mechanisms to reduce the need to use crisis services in the future.

There is no need for an appointment, just turn up and you’ll be met by a listening ear and benefit from companionship and engaging in therapeutic support.

Opening hours: 6pm to 11pm Monday – Friday and 12pm to 11pm on Saturday, Sunday and bank holidays.

66 Garratt Lane, Tooting, SW17 0ND | [email protected] | 07794 394 920

Wandsworth Mental Health Rehabilitation and Recovery Service

Hestia is very pleased to be delivering the Wandsworth Mental Health Rehabilitation and Recovery Service for 60 adults who have housing support, social care and health care needs.

The service began in May 2018 to support people in ten houses across the Borough, four of which are high support with 24/7 staffing and six are lower support with visiting support.

Hestia is providing housing related-support and delivering health and social care support, with a specific focus on rehabilitation and recovery, promoting independence for all of the people who live in this service.

Hestia are co-producing the delivery of the service with the people who live in the service in a way that fundamentally links with the principles of the recovery approach as a basis for supporting them to achieve long term wellbeing.

For more information about this service, please contact Vicky Okusaga; Service Manager on [email protected]

Please note that this is a not an open access service and referrals are managed in conjunction with the local Social Services Team.

Registered Care Homes

Hestia runs three Registered Care Homes and one other service regulated by CQC: Lynton Terrace, Harwood Road, Talgarth Road and Colville Terrace. Our Registered Care Homes provide 24/7 support for adults with long-term mental health needs. We focus on co-production, and person-centred approaches to provide opportunities for people to recover, develop skills and step down to more independent living.

See here for our latest CQC inspection reports:

Lynton Terrace

Harwood Road

Talgarth Road

Colville Terrace


If you are from a local authority or commissioning body and would like to start working with Hestia, please contact Paula Murphy, Director of Performance & Development | [email protected] | +44 (0) 20 7378 3176