You are not alone

If you or someone you know is experiencing domestic abuse, modern slavery or in need of a mental health service, support is available, whenever you need it.

Find the type of support you need on our Get Help page

Get help

Contact Hestia 

Need to speak to us? We always welcome feedback and comments. 

For the most accurate response to your query, please fill out our Contact Us form


Main Reception: +44 (0) 20 7378 3100 (open between 9am and 5pm)

Voicemail box: +44 (0) 20 3879 3700

You can also drop us an email. Please use the Contact Us form or email us on [email protected]For a secure email path please send your emails to [email protected]

If you are experiencing domestic abuse and need urgent assistance please contact the Freephone National Domestic Abuse Helpline, run by Refuge on 0808 2000 247. If you are in immediate danger, please call the police on 999.

Financial donations and gifts in kind

If you are looking to donate items please contact our fundraising team on the email below. Please note that all toiletries must be unopened and clothing must be in good condition and ready to wear.

Fundraising Team | [email protected] 

If you are from a company and want to find out more about being a corporate partner, please contact [email protected] 

Business & Development 

If you are from a local authority or commissioning body and would like to start working with Hestia, please contact us via our 'Commission us' form here.

Bright Sky

For information and app support relating to the Bright Sky app, email [email protected]

Press Office

For press and media related queries: [email protected] | 07468694171

Please note the this number is for media enquiries only. Other queries will not be able to be answered on the above number. If you need help with a crisis or any other issue please call +44 (0)20 7378 3100

Complaints procedure

We always strive to ensure the highest quality support for adults and children in crisis. However, we always welcome the opportunity for feedback so we can continue to improve the support we provide.

If you have any thoughts or concerns you would like to feedback, take a look at our complaints procedure.

Make a complaint

Research Requests 

Hestia welcomes research proposals that will benefit our service users. If you are interested in working with Hestia, please read our policy and submit a request form to [email protected].  

Find Us


Beaufort House

15 St. Botolph Street



Closest train link: Aldgate, Aldgate East, Fenchurch Street