Our services in Folkestone and Hythe District 

The Folkestone Haven 

The Folkestone Haven, run by charity Hestia, is open as a new evening and weekend telephone support service for anyone from the District over the age of 18 experiencing challenges with their mental health.

Support offered includespecific support to people across the Folkestone and Hythe District who may be struggling with their mental health during the current COVID-19 pandemic. The service aims to reduce the number of people accessing A&E departments and decrease pressure on other emergency services, including the police and the ambulance service. Callers can speak to a trained Recovery Worker, who will offer a listening ear and mental health support.

Funded by the NHS and a consortium of Kent based Trusts, include Roger De Haan Charitable Trust, the Folkestone Haven provides advice for anyone feeling overwhelmed, stressed, anxious.

Contact us 

The Folkestone Haven opened on April 6th and operates Monday to Friday: 18:00 - 23:00, and on weekends and bank holidays between 12:00 - 23:00. Anyone wishing to get support, can do so by calling the following freephone number:

0808 1963 569

or by emailing us on [email protected] or messaging us through Facebook - @HestiaFolkestoneHaven


Download your wellbeing plans 

Folkestone Haven

Download the poster

Due to the outbreak of COVID-19, the Folkestone Haven service is opening in phases and is initially offering a telephone service. The Haven will transition to offering face to face sessions and support groups as soon as it is safe to do so.