The Recovery Hub in partnership with the North East London NHS Foundation Trust (NELFT) offers free mental health support for individuals aged 18 and above. It provides a safe, inviting, and inclusive space where residents of Redbridge can simply turn up, no appointment necessary.

“I believe this is most welcomed and can serve as a middle ground or lifeline necessary for patients when their referrals have been turned down and they seem to be in limbo waiting for ‘what next’ whilst still in crisis.”


- Member of NELFT Redbridge Service Users Forum

How to access the service:

We are open access (individuals can just turn up), or on appointment basis following a referral made by a professional.

Support will include:

  • Advice, information, referrals, and signposting
  • Drop-ins
  • Scheduled one-to-one support - virtual and/or face-to-face
  • The opportunity to develop a safety plan to look after your mental health in the future
  • Peer support
  • Access to telephone interpreters

Opening times:

Open 365 days a year

Weekdays: Monday - Friday at 5pm - 9pm 

Weekends: 2pm - 6pm (virtual support only)

Contact us:

Email: [email protected]

Phone: 0203 031 6501 

Find us:

Ilford Engagement Hub at Jubilee Gardens, 

Ilford Lane, IG1 2HX