The service supports women in the borough who are currently experiencing/have experienced domestic abuse with practical help and advice to enable them to live safely in the community. Working with women in their own homes, the Floating Support team assess service user needs and work with them to create a support plan and connecting service users with both physical and mental health services.

The team also support the service user with claiming benefits and budgeting; getting appropriate legal support and advice/ information; immigration issues; interpreters and translators. Access is also provided to educational and training courses, volunteering opportunities and workshops.

Get support

If you are in immediate danger, please call 999.

The Freephone National Domestic Abuse Helpline, run by Refuge, is available on 0808 2000 247, 24 hours a day, 7 days a week. The helpline is answered by fully trained female support workers and volunteers who will answer your call in confidence.

Hestia's Refuge Referral Line also helps women and children to find domestic abuse refuge spaces across London and the south east. Call 0808 169 9975 or email us at [email protected], Monday to Friday, 10am to 4pm.