Volunteer for Hestia's Refuge Referral Line

The Domestic Abuse, Assessment & Referral Service will support women and children experiencing domestic abuse to find safe, secure and suitable refuge spaces across London.

We’re looking for passionate members of the community to take a stand against domestic abuse by volunteering as part of the assessment and referral process, helping to support women and children to rebuild their lives free from fear.

All volunteers will be fully trained. We’re currently looking for female applicants only. For more information or to register you interest in volunteering for Hestia's Refuge Referral Line, please email [email protected].

What will I be doing?

Your main task will be to take calls to assess the needs of women fleeing from domestic abuse and help them to gain a refuge place within one of our refuges across 12 London boroughs. In doing so, you'll provide women and children with safety, changing and potentially saving their lives. This service relies solely on volunteers, so your support is absolutely vital.

We are currently looking for volunteers with good communication skills over the phone. You will be fully trained on how to deal with the complexity of the situations of those in crisis.

What will my hours be?

We’re currently looking for volunteers that are able to offer a minimum of 4 hours either weekly or biweekly, Monday to Friday.

Where will I be based?

Our Domestic Abuse, Assessment & Referral Service is based in East London. Exact location details will be provided as you advance in your volunteer application.

Rewards

As a volunteer for Hestia you qualify for Hestia Rewards. It’s our way of saying thank you for the amazing work you do. Rewards include:

  • Reimbursed expenses for travel and £5 per day for lunch
  • An invite to our volunteering awards and celebration events
  • Access to a dedicated volunteer training programme, e-learning materials, and face to face learning & development programme.
  • References for future job applications

How can I get involved?

For more information or to register your interest in volunteering for Hestia's Refuge Referral Line, please email [email protected].