This service which provide person-centred support to women who are turned down from refuge accommodation due to complex needs. These complex needs may include physical and mental health, substance misuse issues, special educational needs, English as an additional language, older people or travellers.

Our staff deliver intensive support for up to six months to prepare service users to move on to a refuge, by facilitating access to IDVA’s (Independent Domestic Violence Advisors) specialist support to meet their needs. This is followed by three months support whilst in the refuge, or in longer-term accommodation.

For our main office contact us on 020 8357 0126

Get support

If you are in immediate danger, please call 999.

The Freephone National Domestic Abuse Helpline, run by Refuge, is available on 0808 2000 247, 24 hours a day, 7 days a week. The helpline is answered by fully trained female support workers and volunteers who will answer your call in confidence.

Hestia's Refuge Referral Line also helps women and children to find domestic abuse refuge spaces across London and the south east. Call 0808 169 9975 or email us at [email protected], Monday to Friday, 10am to 4pm.