Bright Sky Disclaimer – last updated November 2017

 

The questionnaires within Bright Sky are designed to give you an indication of the likelihood that you are in an abusive relationship. However, this should not be taken as the only indication of the health of any relationship.

It is likely that if you are taking the ‘Am I at Risk?’ questionnaire, you have identified some aspects of your relationship which indicate you may be being abused. If you are unsure, we always advise you to contact your nearest advocacy service, which can be found using the FIND HELP section.

Additionally, if you are taking the ‘Family or Friend at Risk?’ questionnaire, it is important to note that the result is not definitive and if you have any concern that your friend or family member is at risk, we recommend offering them support. You can find advice on this in the ‘How Can I Help?’ section of the app.

Please note:

  • If you ever feel in immediate danger, contact 999 immediately.
  • For your safety, we advise you to only download the app onto a device which you feel safe using and which only you have access to.
  • Only take the questionnaires in a private place, preferably on your own so that nobody is able to influence the outcome.
  • Before using the app’s Journal feature, make sure that you have an email address which is secure and that nobody else has access to. If you need to, you can make a new one. Get advice on setting up a new email address on the app’s i
  • When using the My Journal tool, it is important you enter your email address correctly. Any content (text, audio, photo or video) sent to an incorrectly typed email address will be lost and cannot be retrieved.
  • Be aware that any calls made using the app, such as 999, a National Resource or a specialist support service will appear in your phone’s call history and on the bill payer’s phone bill. You can delete calls from your phone’s call history if you are concerned that they may be found.
  • For confidentiality purposes, most of the addresses given in the app’s FIND HELP directory are that of the service’s local authority, not the service’s own address. We recommend that before visiting a service, you contact them to check their location and opening hours. You are able to contact each service displayed in your search results by selecting the Phone icon.
  • If you are concerned about security, we recommend you delete the app once you are finished using it. The app can then be re-installed when required.

Bright Sky Privacy Policy

Last updated: November 2017

Welcome to Hestia’s mobile application: Bright Sky.

We invite you to read this privacy policy, which describes to you our privacy and security practices. We want you to understand when and how your data is handled by us and the app developer Aspirant through your use of the Bright Sky app.

This policy is effective as of May 2016. Any updates or changes to the privacy policy will be made clear in this privacy policy section of the Bright Sky app.

You can find out more about Hestia at hestia.org

Information collection and use

While using the Bright Sky app, you may be asked you to provide personal information. This will include:

  • Email address
  • Postcode

Your email address and/or postcode will NOT be saved or used by Aspirant or Hestia.

Upon deleting the app, no information will be stored by Aspirant or Hestia.

Location Services

Unless you disable the geo-location ability of the application or your mobile phone or tablet, Bright Sky will track your location. Your location will only be tracked when you are using the app when you have GPS on your phone is enabled.

This information will be used to show you your closest specialist support services in the FIND HELP tool.

Log Data

We do not keep any personal data from users. Bright Sky keeps track of statistical information such as the number of downloads per month. The data which Aspirant is able to monitor is the number of users who have:

  • Opened the application
  • Called an Advocate using the Contact tool
  • Called 999
  • Taken the Assessments
  • Completed the Myths section
  • Sent Video content using the Journal
  • Sent Voice content using the Journal
  • Sent Photo content using the Journal
  • Sent Text content using the Journal
  • Searched Locations using the Contact tool
  • Called a National Helpline
  • Searched by area name using the Contact tool
  • Search by post code using the contact tool
  • Searched by Current Location using the Contact tool
  • Used the app in English Punjabi, Urdu or Polish
  • Opened the Online Safety Guide
  • Opened the Sexual Consent  & Stalking and Harassment sections
  • Opened the Leaving an Abusive Relationship Guide
  • Opened the Types of Abuse section
  • Opened the Types of Support section
  • Viewed the videos in the Types of Support section
  • Clicked content link within the app or in the menu

In version 2.0, new content and tools within the app mean we will collect data on the number of users who use these features. This includes the number of users of each language – English, Urdu, Punjabi and Polish.

None of the data you enter into the app, including your email address, any postcodes, any text, photo, video or audio content or any answers given to questionnaires, will be saved by Aspirant or Hestia.

Journal Entries

Any information entered when using the Journal feature of the app will not be saved onto your device. The text, image, video or audio content will be sent to your chosen email address, and will not be shared or saved anywhere else.

In Bright Sky v.2 We have found that on some Android devices, if you use the My Journal tool to create an image or video, and then cancel the entry and choose not to send it, the media may still show in your phone's media Gallery. In these cases we recommend that if you are concerned you delete the media from your device.

Other Websites

The Bright Sky app contains links to external websites, including hestia.org. Please note that when you click on one of these links, you are entering a website which may have a differing policy to this one. We encourage you to read the privacy statements on all such sites.

Those under the age of 13

Some areas of content of Bright Sky could cause distress for children under 13.

Contact

If you have any questions about this privacy policy, please contact us at: [email protected]