Bright Sky is a free to download and use app that can be used on a mobile and/or other smart device. The app provides support and information for anyone who may be in an abusive relationship, or for those concerned about someone they know.  

Bright Sky has a UK wide directory of support services, and questionnaires to assess the safety of a relationship, dispel myths around domestic and sexual abuse, and suggested steps to improve your online safety. 

The app can also be used to provide information for anyone wishing to learn about domestic abuse; from the key issues and facts surrounding this epidemic, to the types of support available. 

About Hestia

Hestia is a London based charity, working with adults and children in crisis to help them change their lives at the times when they most need support. We use almost 50 years of experience to support around 9,000 adults and children across London each year. We try to help anyone who needs us, whatever their circumstances. 

Charity Legal Details

Hestia is a charity registered with the Charities Commission under charity number 294555, and a company limited by guarantee and registered in England and Wales under company number 2020165.

Find out more at www.hestia.org  

Bright Sky Disclaimer – Last updated March 2019

The questionnaires within Bright Sky are designed to give you an indication of the abuse you may be experiencing in your relationship. However, this should not be taken as the only indication to determine the health of any relationship.

It is likely that if you are completing the ‘Am I at Risk?’ questionnaire, that you identify some aspects of your relationship which may indicate that you are being abused. If you are unsure, we always advise that you contact your nearest advocacy or support service, which can be found using the FIND HELP section.

Additionally, if you are completing the ‘Family OR Friend AT Risk?’ questionnaire, it is important to note that the result is not definitive and if you have any concern that your friend or family member is at risk, we recommend that you offer them support providing it is safe to do so. You can find advice on this in the ‘How Can I Help?’ section of the app.

Please note:

  • If you ever feel in danger, call 999 immediately.

  • For your safety, we advise that you only download the app if you feel it is safe to do so (you don’t live with the abuser) and onto a device which you feel safe using and which only you have access to.

  • Only take the questionnaires in a private place, preferably on your own so that nobody can influence the outcome.

  • Before using the app’s 'MY JOURNAL' feature, make sure that you have an email address which is safe to use and that nobody else has access to. If you need to, you can create a new one or use a trusted friends or family member’s email. To get advice on how to create a new email address, go to the app’s i button located next to the cloud icon.

  • When using the 'MY JOURNAL' feature, it is important that you enter your email address correctly. Any content (text, audio, photo or video) sent to an incorrectly typed email address will be lost and cannot be retrieved.

  • Be aware that any calls made using the app, such as 999, a National Resource or a specialist support service will appear in your phone’s call history and on the payer’s phone bill. You can delete calls from your phone’s call history if you are concerned that they may be found.

  • For confidentiality purposes, most of the addresses for services provided in the app’s FIND HELP directory are those of their local authority; and not the service’s own address. We recommend that before visiting a service, you contact them to check their location and opening hours. You can contact each service displayed in your search results by selecting the Phone icon.

  • If you are concerned about your safety, we recommend that you delete the app once you have finished using it. The app can then be re-installed when required.

  • Some of the app’s content could cause distress for children under the age of 13.

For further information, please download the FAQ document here:

https://www.hestia.org/Handlers/Download.ashx?IDMF=b4e6bf46-2685-4b65-a563-a4190f31473f

Bright Sky Privacy Policy - Last updated March 2019

We invite you to read this privacy policy, which describes our privacy settings and security practices. We want you to understand when and how your data is handled by us and the app developer Aspirant through your use of the Bright Sky app.

This Statement outlines how we go about this and ensures we comply with the requirements and stipulation of the GDPR which is effective from 25th May 2018. If you have any queries about this privacy statement please contact the Data Protection Officer at Hestia, Maya House 134-138 Borough High Street, London, SE1 1LB, or email: [email protected]  

At Hestia, we value the support and engagement people have with our charity. From our service users and their families, Trustees, staff, students, volunteers, donors or campaigners – each person is a valued part of our organisation and the support we provide.

Our Commitment to Your Data

We ensure that we use your information in accordance with all applicable laws concerning the protection of personal information.

This Statement explains:

  • What information Hestia may collect about you
  • How we will use that information
  • How we process that information
  • How we use your information in marketing and fundraising
  • Whether we disclose your details to anyone else
  • Your choices regarding the information you provide to us
  • How you can ask to change or delete personal data when it is no longer needed for the reason it was collected

Information Collection and Use Through Bright Sky

While using the Bright Sky app, you may be asked to provide personal information. This is:

-       Email address

Your email address will NOT be saved or used by Aspirant or Hestia. This email address is only used when using the Journal to send emails to your safe email address – you will need to enter an email address each time you use the Journal.

Location Services

Unless you disable the geo-location ability of the application (GPS) on your mobile phone or tablet, Bright Sky will use your location to show you the nearest specialist support services in the FIND HELP section.

Log Data

We do not keep any personal data. Bright Sky keeps track of statistical information such as the number of downloads per month. The information is not recorded against the users of the app but is used to help improve the service.

My Journal Entries

Any information entered when using the My Journal feature of the app will not be saved onto your device or server. The text, image, video or audio content will be sent to your chosen safe email address and will not be shared or saved anywhere else.

In Bright Sky v.2.0 We have found that on some Android devices, if you use the My Journal feature to create an image or video, and then cancel the entry and choose not to send it, the media may still show in your phone's media Gallery. In these cases, we recommend that if you have any concerns you delete the media from your device.

How We Process that Information

All information processed by Hestia is anonymised and statistical; no personal information or personal content is recorded, saved or used.

How We Use Your Information in Marketing and Fundraising

We do not use your information for marketing or fundraising.

Whether We Disclose Your Details to Anyone Else

We do not record any of your details.  

Your Choices Regarding the Information You Provide to Us

The only Information that we ask you to provide is your email address to allow your journals to be emailed to you. We do not record this email address and you will need to provide the information each time you use the My Journal feature.

How you can ask to change or delete personal data when it is no longer needed for the reason it was collected

We do not record any personal information.

Other Websites

The Bright Sky app contains links to external websites, including hestia.org. Please note that when you click on one of these links, you are entering a website which may have a differing policy to this one. We encourage you to read the privacy statements on all such sites.

Contact

If you have any questions about this privacy policy, please contact us at [email protected] or [email protected]