Bright Sky App Privacy Statement – Last Updated August 2019

This Privacy Statement explains how Hestia collects and processes information through your use of the Bright Sky app.  We invite you to read this privacy statement, which describes our privacy settings and security practices. We want you to understand when and how data is handled by us through your use of the app.

Collection of Personal Information:

"Personal information" is any information that can be used to identify you or that we can link to you. 

Information We Collect from You:

We collect, process and use personal information when you download and use the app.

The information we collect includes the information that you provide when you use the App including:

• Information that you enter when using the My Journal feature of the App;
• Your email address.

We also receive information automatically when you download the App including:

Actions:

• The number of daily and monthly installs for V1, V2 and Vs1&2
• Opened Application
• Took assessment (V1 only)
• Start Assessment - Am I At Risk
• Complete Assessment - Am I At Risk
• Start Assessment - Friends/Family At Risk
• Complete Assessment - Friends/Family At Risk
• Start Assessment - Myths
• Complete Assessment - Myths
• Called Advocate
• Called National Resource
• Searched for location - By Borough/Postal code/Other
• Searched By Current Location
• Clicked content link (in app text)
• Clicked Content Link (in menu)
• Sent Photo Journal
• Sent Text Journal
• Sent Video Journal
• Sent Voice Journal
• Called 999
• Open Guide - Online Safety Guide
• Open Guide - Sexual Consent
• Open Guide - Stalking & Harassment
• Open Guide - Forms of Abuse
• Open Guide - Types of Support
• Open Guide - How Can I Help
• Open Guide - Leaving Abusive Relationship

Users:

• The operating system of your device (Apple and Android) for V1 and Vs1&2
• Covert Mode Used
• Languages – English, Welsh Polish, Urdu and Punjabi

How We Use the Information We Collect:

When you use the My Journal feature of the App and provide information, this information will not be saved onto your device, the app or our server.  We do not save or have access to any entries that you send using the My Journal feature. 

Your journal entries will be emailed to you if you enter an email address.  We only collect the email address in order to facilitate your record keeping of your entries using the My journal feature, but we will not keep a record of the email address or the content of the entries.  You will need to provide the email address each time you use the My Journal feature of the App. 

How we share the information we collect:

We do not share the information we collect with third parties.

No data is transferred outside of the European Union.

Legal Bases for Using Your Personal Information:

There are different legal bases that we rely on to use your personal information provided via the App, namely:

• Performance of a contract – The use of your personal information may be necessary to allow you to download and use the App including to allow us to email your journal entries to you.
• Legitimate interests – We may use your personal information for our legitimate interests. When we process personal information to meet our legitimate interests, we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms.

Security and Data Retention:

Please see section 15 'Data Security’ and section 16 'How long do we keep your information' of Hestia's website privacy policy available here https://www.hestia.org/privacy-policy for further information on how we keep personal information safe and how long we retain personal information. 

Your Choices and Your Rights:

You have certain rights regarding your personal information.  Please see section 18 'Your rights to access your personal information' of Hestia's website privacy policy available here https://www.hestia.org/privacy-policy for further information on your rights. You also have the right to make a complaint to the Information Commissioner's Office at www.ico.org.uk/concerns/

Other Websites:

The App contains links to external websites.  Please note that when you click on these links, you are entering a website which may have a different privacy policy.  We encourage you to be aware of other third-party websites and their privacy notices. 

How to contact us:

If you have any queries about this Privacy Statement please contact the Data Protection Officer at Hestia, Maya House 134-138 Borough High Street, London, SE1 1LB, or email [email protected]