COVID -19  domestic abuse support services provision

We want to re-assure you that our services are still running in these challenging times.

If you already receive support from us this will continue.

Our refuges continue to take referrals and accept women fleeing domestic abuse into our safe houses. Please contact the National Domestic Abuse Helpline on 0808 2000 247 if you need a refuge space.

If you are in immediate danger please call the Police on 999

What we do

Our team provide support in 21 refuges across 10 London boroughs.

Last year, we supported 2,225 people to recover from the trauma of domestic abuse.

To see if Hestia provides support in your borough, click here.


Our refuges are a place of safety for any mother and child made homeless by domestic abuse. We also offer emotional and practical support and ensure that every service user has an up-to-date risk assessment and support plan tailored to their needs.

Community based support

In addition to our refuge services, our Independent Domestic Violence Advocates (IDVA), Multi Agency Risk Assessment Conferences (MARAC) and floating support teams supported almost 2,300 people living in the community who are at high risk of violence and abuse.


Across the UK almost one million children are affected by domestic abuse every year, either directly through their own experience or indirectly by witnessing violence. In our refuge, your child will receive dedicated support from a Children and Family Worker. 

During school summer holidays, Hestia runs a six-week Summer Play Scheme providing activities and outings for mothers and their children across our refuges.

Funded through generous donations from the public, the Summer Play Scheme provides the mums and children with a safe and supported space to reconnect and create new happy memories.


UK SAYS NO MORE is national campaign to raise awareness for domestic abuse and sexual violence. 

Find out more about UK says NO MORE

Bright Sky

Bright Sky is a free to download mobile app providing support and information to anyone who is concerned that someone they know is experiencing domestic abuse.

Find out more about Bright Sky

Hestia's Refuge Referral Line

The Domestic Abuse, Assessment & Referral Service will support women and children experiencing domestic abuse to find safe, secure and suitable refuge spaces across London.

We’re looking for members of the community to take a stand against domestic abuse by volunteering as part of the assessment and referral process, helping to support women and children to rebuild their lives free from fear.

All volunteers will be fully trained. We’re currently looking for female applicants only.

Butterfly Project

The Butterfly Project is a community based women’s group in partnership with Angelou. Run by survivors for survivors, it provides support for women who have experienced or are currently experiencing domestic abuse. The groups are facilitated by trained volunteers as well as the domestic abuse team from Hestia. All our volunteers have been either a resident at one of our refuges or previously attended one of our Butterfly Groups.

During Covid-19, the Butterfly Project is operating virtually via Zoom.

Download the Butterfly Project leaflet

Get support

If you are in immediate danger, please call 999.

The Freephone National Domestic Abuse Helpline, run by Refuge, is available on 0808 2000 247 24 hours a day, 7 days a week. The helpline is answered by fully trained female support workers and volunteers who will answer your call in confidence.


Need to speak to us? We always welcome feedback and comments. 

For the most accurate response to your query, please fill out our Contact Us form.


Main Reception: +44 (0) 20 7378 3100

Voicemail box: +44 (0) 20 3879 3700

You can also drop us an email. Please use the Contact Us form or email us on [email protected]For a secure email path please send your emails to [email protected]

If you are from a local authority or commissioning body and would like to start working with Hestia, please contact Paula Murphy, Director of Performance & Development | [email protected] | +44 (0) 20 7378 3176