Terrie Alafat CBE Chair of Trustees Expand Terrie retired in 2019 as the chief executive of the Chartered Institute of Housing (CIH), the independent voice for housing and the home of professional standards and was appointed as Chair of Trustees for Hestia in December 2018. Before joining CIH in 2015 Terrie was director of housing in the then-Department for Communities and Local Government, with overall policy responsibility for the supply and management of housing across all tenures, housing growth, and homelessness prevention and support. As part of this, she also led on sponsorship of the Homes and Communities Agency. She has worked in the civil service covering various housing policies and programmes since 2003.
Where will I be based? Expand Our services work across London boroughs, so this depends on which service you will be joining and which role you are applying for. Take a look at our individual services for more information on where they operate. Our Head Office is located in London Bridge.
How do I apply? Expand Click on your desired role and you will be taken to our recruitment site. Here you can provide your contact details and upload your CV. Our current opportunities list is updated continuously so you can be sure you are viewing all currently available paid and volunteering vacancies. Browse our latest career opportunities.
How soon after the closing date should I hear back? Expand We aim to shortlist and inform candidates within 2 working days of the role closing however at times this can take a bit longer if your details are on a reserve list. We will get back to all applicants.
Can I volunteer at Hestia? Expand Yes, we are proud to have over 300 volunteers across London supporting adults and children in crisis. For more information about volunteering, please visit our volunteer page.
Does Hestia offer work experience? Expand We offer work placements to students currently enrolled on a social work university course. For more information, please contact Donna Kauffman +44 (0) 20 7378 3100 or email [email protected]
What are the benefits of working at Hestia Expand BHSF will give you access to a range of health, wellbeing and lifestyle tools such as GP helpline Advice, services and products for you or your loved ones’ care needs Telephone helpline providing practical and emotional support Pension scheme Season ticket loan Discounted memberships at over 2500 gyms Holiday trading Toil & flexible working Hundreds of money-saving offers Training & development Online health assessment proving a comprehensive health and wellbeing overview
Anil Shenoy Trustee Treasurer Expand Anil Shenoy was appointed a Trustee in September 2015 after being a co-optee on the Finance and Fund Raising Sub Committee. He is a Director of Institutional Business at the fund manager Henderson Global Investors, developing investment solutions and managing institutional client relationships. He is a Fellow of the Institute and Faculty of Actuaries.
Vic Rayner Trustee Expand Vic Rayner joined the Hestia board of Trustees in November 2016 and has many years’ experience of working in the voluntary and community sector, with a particular focus on housing, care and support sectors. She spent seven years as the CEO of Sitra – a leading national membership body championing excellence in housing, health, care and support. As CEO, Vic sat on a wide range of governmental and sector wide bodies including DWP, DCLG, CQC and ADASS steering groups. Vic played a key role in the work that Sitra has been leading in the sector on the connection between health & housing, driving forward strength based working and personalisation. She represented Sitra on the European PUSH network, Housing First European learning group, and was responsible for Sitra’s status as lead partner in a Europe wide programme. Vic is the independent Chair of the Brighton and Hove Fairness Commission, tackling inequalities and promoting social justice within the locality. She is also a Director of the London Housing Foundation, funding innovation and best practice in homelessness provision. Vic has an MBA (Distinction), MA and BA (Hons) in Politics, Philosophy and Economics.
Mike Trup Trustee Expand Mike has some 35 years of international business experience, during which he held management positions with a family company, the international divisions of Fortune 100 companies and most recently grew his own company from start-up to successful exit.
Malcolm Jenkin Vice Chair Trustee Expand Malcolm is the former Operational Director in the London Probation Trust with over 30 years’ post-qualifying experience in the Probation Service. In his capacity as lead Director for Public Protection, he was Chair of the London MAPPA Strategic Management Board (MAPPA SMB) for over 7 years and also represented the Probation Service on the Archbishop of Westminster’s Safeguarding Children Commission, an advisory board to the Archbishop on matters of alleged child abuse perpetrated by priests in the Catholic Church. He became a Trustee with Hestia in May 2013 and chairs the Approved Premises Sub-Committee.
Mel Cox Director of Human Resources Expand Mel joined Hestia in April 2013, bringing more than 25 years’ experience of establishing and leading high performing HR teams within a breadth of sectors including: Manufacturing, Blue Chip, Facilities Management, Public Services and Third Sector incorporating Research, Pharmaceutical and Retail. Mel’s career to date has bridged both specialist and generalist areas of Human Resources with a particular focus on organisational change and development. She was formerly Human Resources Director at Cancer Research UK and HR Change Director at OCS. She is a Psychology graduate and is a Fellow of the Chartered Institute of Personnel and Development.
Christopher Clarke Director of Finance Expand After graduating with a degree in Business Studies and Accounting from Edinburgh University in 1985, Chris trained and qualified as a Chartered Accountant with KPMG in their Edinburgh office. Following qualification, Chris worked with a number of housing associations, including Berwickshire Housing Association, the first local authority transfer in Scotland. Chris also spent time as a Finance Manager with Scottish Homes in Dundee, the national housing agency, working on regulation and investment. In 2000 he moved to Surrey to take up the role of Finance Director with Elmbridge Housing Trust, and moved into the role of Group Finance Director at Paragon Community Housing Group, when Elmbridge merged with Richmond Upon Thames Churches Housing Trust. He took up the role of Director of Finance with Hestia in 2009.
Paula Murphy Director of Performance & Development Expand Paula joined the Hestia Head Office team as Deputy Director in September 2015, before becoming Director of Performance and Development in December 2016. Previously, Paula was Director of the Hestia subsidiary, Healthwatch Central West London. Paula has significant experience of working in community engagement and represented the patient voice on the first Healthwatch England Special Inquiry on Unsafe Discharge. She also was instrumental in co-producing the award-winning ‘Dignity Champions’ programme supporting the peer assessment of care services. Paula has significant experience of disability equality having worked as a policy advisor for ten years in London, Australia and Ireland developing best practice initiatives in assessments, accessibility and training. Paula started her career in the private sector working for multi-nationals such as Accenture and Rentokil Initial. Paula graduated from Trinity College, Dublin with a degree in Social Policy and holds qualifications in training and human resource management.
Jo Tilley-Riley Director of Fundraising and Communications Expand Jo leads the Fundraising, Communications and Policy teams at Hestia. She is an expert in social sector strategy and communications, having led the communications team at Big Society Capital (where she was also founding Chair of Good Finance), worked as a communications consultant to social sector organisations and run a small digital agency that she helped found. Jo began her career as a fundraiser, working first with the British Red Cross, and then for five years with The Irene Taylor Trust ‘Music in Prisons’. She is a Trustee of Pro Bono Economics and was Chair of Relate London SE until 2014. She is a Clore Social Fellow 2015 and as part of her Fellowship was seconded with the Independent Anti-Slavery Commissioner and published research on the impact of home raids on children.
Abigail Ampofo Regional Director of Operations Expand Abigail re-joined Hestia in 2017 as Director of Operations, having previously worked for the organisation in a variety of different roles. Abigail has worked in the housing and support sector since 2002 beginning her career within services for people living with HIV. She has also worked for local authorities developing training programmes for adult social care, designing a quality assurance development programme, has developed peer education programmes within health services and is a charity trustee. Abigail has a Master’s degree in Business Psychology and professional qualifications in substance misuse and programme management. Abigail is a Practitioner Member of the Association for Business Psychology.
Gayle Lowery-Jones Regional Director of Operations Expand Gayle joined Hestia in 2014 as Deputy Director of Operations before becoming Regional Director in 2016. Gayle previously worked for St Mungo’s since 2001 and her previous roles included leading St Mungo’s national expansion programme, securing and implementing over £25m of new business across the South West. Gayle was previously the Substance Use Team Regional Manager for St Mungo’s, heading up organisational clinical governance around needle exchanges, BBV clinics and substitute prescribing provision and advising the organisational Alcohol Working Party. Gayle started her professional career as a volunteer with a small independent charity and is dedicated to supporting volunteers to bring their experience to Hestia and in empowering service users to co-produce services with us.Gayle is a Psychology graduate, a qualified trainer and holds numerous Health and Social Care vocational qualifications
Refuge support worker - Barking and Dagenham £20,124 rising to £20,760 per annum after 1 year Applications close 31st May 2018 Expand We are Hestia, a vibrant London based charity. Our Barking and Dagenham domestic abuse service is looking for a Refuge Worker to be part of their friendly team. We have 2 refuges in the borough where we provide temporary emergency accommodation to women and their children (if any) who have experienced or exposed to domestic abuse. We empower and support women in determining their own futures whether their decision to start a new life or return home safely. You will get to work with the local community, adding to the local VAWG strategy, and enjoy local training. We welcome applications from candidates with lived experience. Section 7(2) b & e of the Sex Discrimination Act 1975 apply to this position – (Only Female applicants Please) Find out more
Refuge support worker - Wandsworth £20,124 rising to £20,760 per annum after 1 year Applications close 7th May Expand Want to be an advocate for women and children fleeing domestic abuse? Come join our service in Wandsworth. Working within the team of 5 refuge workers you will have the potential to perhaps save and certainly to change lives. Working with women and children at a pivotal moment in their lives the service provides a safe-haven, a place for them to catch their breath and gather their thoughts. You will work alongside the team to help the women recognise the massive step they have already taken and to start planning the next step they need to take on their journey. There’s never a dull moment – this job is not without drama and challenge but these are more than made up for with the rewards. We welcome applications from candidates with lived experience. Find out more
Patrick Ryan CEO Expand Patrick joined Hestia as CEO in March 2002 from Centrepoint, where he had managed services, development and statutory income. Since 2002 Hestia has grown from a £4 million West London agency to a pan-London £24 million turnover provider of a range of services, while retaining its focus on its service users. Patrick has significant governance experience and has been trustee of a number of local, London wide and National agencies. Patrick has chaired a range of provider forums and has also been a co-opted to sit on Local Authority Oversight and Scrutiny committees. Patrick is a UKCP registered psychoanalytic psychotherapist and an NUI graduate.
I have some questions. Who can I talk to? Expand Please contact our Human Resources team on [email protected]. You should receive a reply with 48 hours.
I am currently employed, when should I hand in my resignation? Expand If you are currently employer, we recommend you do not resign until we have received your reference and DBS unless instructed otherwise by our HR department.
What is the shortlisting process? Expand Our Managers usually shortlist within 2 working days of the vacancy closing. You will receive an email from our HR department with a conditional offer and the relevant paperwork for you to complete. HR will arrange to meet with you in person to complete our pre-employment checks. Please don’t hand in your notice until HR informs you that everything is in order.
How shall I best prepare application? Expand We are looking for candidates with a passion to change lives who identify with our values. Your cover letter is your chance to tell Hestia all about this. Why you wish to work for Hestia Transferable skills Our vision is ‘Empowering people, changing lives’. How will you contribute to this if you are successful? We are looking for candidates who live our values; respectful, genuine, dedicated, collaborative, courageous. How will you ensure to incorporate our values in your everyday work? The experience a person has on their CV would not necessarily be an indication of how a candidate will live our values. Your cover letter is your chance to tell Hestia all about this. If you have any questions during the application process, contact our HR team on [email protected] (strictly no agencies). We aim to reply to any messages within 48 hours.