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This page will be updated with information on the coronavirus outbreak as we get it.

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Tuesday 31st March

An update on our domestic abuse services in Slough:

Friday 27th March 2020

COVID -19  domestic abuse support services provision

We want to re-assure you that our services are still running in these challenging times.

If you already receive support from us this will continue.

Our refuges continue to take referrals and accept women fleeing domestic abuse into our safe houses. Please contact the National Domestic Abuse Helpline on 0808 2000 247 if you need a refuge space.

If you are in immediate danger please call the Police on 999

Wednesday 25th March

Hestia launches urgent coronavirus crisis appeal to help adults and children who have experienced domestic abuse, modern slavery and mental health crises remain safe while isolating.

Donate now

Tuesday 24th March

Under new regulations laid out by the government, people should not leave their home for the next three weeks, unless to:

  • shop for essentials as little as often

  • to exercise - one form a day, i.e. a walk or run, alone or with someone you live with

  • for medical reason, i.e. to go to the pharmacy or drop medical supplies or essentials to vulnerable people

  • to travel to work, but only if absolutely essential, i.e. if you are a key worker

Monday 23rd March

All supermarket and bank priority opening times for elderly and vulnerable customers and carers

Friday 20th March

  • Government confirms that domestic abuse support workers are considered key workers, meaning those with children can still access childcare through school. All other support workers, including those working with individuals with mental health challenges and victims of modern slavery, are also considered key workers.

  • M&S join a growing list of retailers offering priority access to the elderly and vulnerable. The first hour of opening every Monday and Thursday will be dedicated to these customers, while the same will be done for NHS and emergency workers every Tuesday and Friday. Find your nearest store and opening hours here.

Thursday 19th March

Wednesday 18th March

Supermarkets and banks trial opening times for elderly and vulnerable individuals.


  • This Thursday (tomorrow), 19th March, all Sainsbury’s stores across the UK will reserve their first hour after opening for elderly or vulnerable customers. Check online for your local Sainsbury’s opening hours.

  • From Monday 23rd March, online customers over 70 or with a disability will have priority access to delivery slots.

Nationwide bank

  • The bank will be opening more than 100 branches an hour early, at 8am instead of 9am, specifically for older or vulnerable individuals.

  • The full list of branches, many of which are in London, can be found here.


Tuesday 17th March

In this uncertain time, it's understandable if you're feeling anxious or distressed. We've pulled together some tips to help you keep on top of your well-being.

Read our tips here

Monday 16th March

The latest official advice is:

  • Stay at home for seven days if you have a high temperature or a new, continuous cough

  • Stay at home for 14 days if you live with someone who has started exhibiting the above symptoms

  • Wash your hands with soap regularly, for at least 20 seconds

  • Cough and sneeze into a tissue and dispose of it immediately. If you do not have a tissue, cough and sneeze into your elbow

  • Avoid touching your eyes, nose and mouth

  • Avoid contact with those who are unwell

  • Disinfect surfaces regularly

  • Avoid non-essential travel and public transport

  • Avoid large gatherings and meeting in pubs, restaurants, bars and theatres

Full guidance is available from the NHS, the government, and the World Health Organisation (WHO).