Welcome to the Service User page

Our service users are the heart of the Hestia community. We aim to actively involve our service users in a meaningful way so that your views, knowledge, and experiences can inform everything we do.

We have a dedicated Service User Involvement Department that oversees the way in which you can be involved where you can feel supported. We help to ensure you grow in confidence and independence and also that we learn from those of you who use our services now – that we can provide the right support that matters to you.

As part of our commitment to service user involvement, the team support the work of our Better Lives service user forum which is run by service user officers.  The officers are elected by the wider Hestia community each year. The forum meets on a quarterly basis and allows a two way conversation between you as service users and senior management.  This way you are continuously able to influence the way in which the organisation develops and grows.