All Change at Hestia’s Newham ASK Service

Dear friends, colleagues and members,

We are writing to notify you that from March 31st 2017 there will be changes to how our ASK project in Newham is supported.

About Newham ASK

Newham ASK was set up in 2010 originally as a patient public engagement project. Since then it has blossomed to a group with over 300+ members (with approx. 90 active members) who run / attend a monthly schedule of action groups, forums, external meetings, training groups and adult education workshops. There are also formal monthly forums, social groups for men and women, outings and activities within the local community.

Since it began, Newham ASK has been an exciting and energetic forum valued by mental health service users which successfully put the voice of service users at the heart of service design and delivery in Newham. Members have also played key roles in Hestia’s own Service user Involvement team – by taking part in training, sitting on interview panels and a host of other activities, the members have been a driving force to ensure that all that Hestia does is created by and for our service users.

Changes

Newham Council has decided to mainstream their co-production work in the borough and, as a result, they have decided not to re-commission Newham ASK which has been provided by Hestia. However the service will not be ending – from 1st April, support will be provided by London Borough of Newham’s Co-Production team. They can be contacted at:

Co-Production Team

London Borough of Newham
Third Floor West Wing
Newham Dockside
1000 Dockside Road
London, E16 2QU

Telephone: 0203 373 1638
Email: aidan.keightley@newham.gov.uk

 

 

“We can now confirm that Newham Council has decided to mainstream their co-production work in the borough and, as a result, they have decided not to re-commission Newham ASK. Newham ASK has been provided by Hestia since 2010 and has been an exciting and energetic group which successfully put the voice of service users at the heart of service design and delivery in Newham and across Hestia.”

– Pat Ryan, CEO at Hestia

 

 

“I have learnt so much during my time at the ASK project, and gained deep understanding of the importance of having user-led groups. Over the past 6 years, ASK members have been involved in a variety of projects, this has ranged from delivering workshops to community groups, attending meetings with the CCG and London Borough of Newham on variety of different subjects, sitting on interview panels, influencing policy, attending outreach events in Newham as well as speaking at conferences. Their attendance and voice has brought about a greater awareness of mental health in the local community and helped to challenge stigma.

The ASK project has also supported members with their wellbeing and encouraged them to take on more active roles within the group through providing training and opportunities for them to get involved. It is true to say that the members of Newham ASK are 100% the reason the project has succeeded; they have inspired me daily, with their warmth, empathy and strength.

From the day I arrived, the ASK members welcomed me to the project and, as well as sharing their personal journeys, they shared their knowledge around mental health and the relevant policies with me and the Hestia team. During my two years at Newham ASK, I have seen members develop, as they took on new challenges and found their voice, which they used to benefit other mental health service users; they encouraged their fellow members to grow and supported them through their personal issues.

ASK is an incredible project and fills a void that cannot be replicated, it has been an incredible experiencing working with the ASK members.”

– Pavanjit Pattar, Community Development Manager, Hestia Newham ASK

 

Hestia looks forward to continuing our work across London and the Southeast providing support for adults and children in crisis to help them to change their lives.