The Camden Crisis Sanctuary 

The Camden Crisis Sanctuary is a safe place for people in mental health crisis and distress to attend for support. We are here to help you when you are unable to cope on your own by:

• Supporting you in reducing, managing and coping with your immediate distress, anxiety and stress.
• Providing you with a short-term support network in your time of need.
• Speaking to someone who will listen to you and provide you with information and assistance to manage your mental health.
• Work with you to create your own individual plan to support your mental health needs during your stay at the Crisis Sanctuary and provide you with tools and information for when you leave.

You can watch and listen to Nicole's experience at the Sanctuary in the video below. 

Accessing the Camden Crisis Sanctuary 

The Camden Crisis Sanctuary is a free service open to people aged 18+ years of age who live in Camden or have visited mental health services in the borough.

We are open from 5-11pm, Monday – Sunday, 365 days a year. Please note, our last admission for walk-ins is 10:30pm.

The Sanctuary is a walk-in service, which means you can just turn up with no appointment necessary.

You can attend the Sanctuary in person for face-to-face support at any time between 5-10:30pm. If you don't want to come in for a face-to-face meeting, you can telephone the Sanctuary team for support during opening hours.

You can also phone the Sanctuary before opening hours and leave a message to ask for someone to call you back. It is our aim to get back to messages as soon as possible, but always within 24 hours.

Email: [email protected]

Phone: 07825 165464

Councillor Patricia Callaghan, Cabinet Member for Housing and Deputy Leader at Camden Council said:

"This much needed service is welcomed in Camden as it removes as many barriers as possible, between someone needing and receiving support with their mental health in the community in a non-judgemental and preventative setting. The Camden Sanctuary model has a strong synergy with Camden's 2025 local priorities, around prevention and delivering more strength-based support within the community."

Opening Hours 

Monday- Sunday 17:00 - 23:00 including Bank Holidays. Feel free to just drop-in, or arrange an appointment.

50-52 Hampstead Road

London

NW1 2PY

What happens when I go and who will I meet?

You will receive a warm and friendly welcome from one of our support workers or volunteers, who will offer you a safe space to sit as well as a hot drink.

If you would like, you will be given some time on your own, in a quiet and safe space. The service will also facilitate group activities such as creative writing, arts, crafts and yoga with the support of volunteers.

Once you feel you are ready, we will work with you to create your individual and personalised support and safety plans. These will include information to help you draw on your strengths and resilience in the future, and may provide details of other services, which may be able to support you.

At the end of your support session, we will take some contact details if you need to stay in touch and give you some information to take home which will help in the future if you find that you are unable to cope on your own again. We will signpost you to other local support networks and services in your community who may be able to support you once you have returned home.

Health and other professionals

If you are a professional who wishes to refer someone to Camden Crisis Sanctuary, please download our referral form here.

This service is commissioned by NHS North and Central London CCG and delivered by Hestia