Vision, Mission and Values

In 2005 Hestia celebrated its 35th birthday. Over the last 3 years the organization has grown by over 100%. In early 2006 we took time out to reflect on our vision, mission and values consulting widely with everyone – service users, Trustees and staff at all levels. The results are as follows:

Vision: Empowering People, Changing Lives

These words embody Hestia’s involvement of service users to make their voices heard in all areas of our work and beyond to make a positive difference in their lives.

Mission: To deliver high quality and empowering housing, support, protection and care services in partnership with service users and local communities.

Values:

Supportive
Caring
Client Focused
Dedicated
Principled

These shared views shape our approach to go forward with confidence and commitment in delivering the best possible services.

Strategic Goals

In 2006, the board of Trustees set three Strategic Goals for the period until 2010. These are:

Excellence in the quality of our services
A vibrant, sustainable future
Achievement of our mission and objectives efficiently and effectively

The two goals for 2007/2008 are :

Strategic Goal 1: To deliver excellent services

Aim 1 - Service user empowerment at the heart of service planning and delivery

Aim 2 - High quality housing management services

Aim 3 - High quality support, protection and care services

Aim 4 - Learning organisation with culture of continuous improvement and staff development

Strategic Goal 2: To have a vibrant and sustainable future:

Aim 5 - Excellent employer valuing diversity, performance and leadership

Aim 6 - Managed growth and added value through fundraising

Aim 7 - Partnerships and collaborative working

Aim 8 - Effective and efficient deployment of resources

Aim 9 - Strategic approach to managing risks and change

Aim 10 - Robust financial management